The CSAT Files: Partner-Proven Ways to Get More Responses than Ever

Once you’ve pasted the customer satisfaction survey survey snippet into your closed ticket status notification, you might think, “My work here is done! Now the client ratings and comments are going to start rolling in.”

Sure, you’ll get responses to your customer satisfaction survey. But the whole point of implementing CSAT is to get more feedback from your clients than you dreamed possible. And to achieve that, there are a few more steps to take.
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