How To Succeed with Excellent MSP Customer Service – TubbTalk with Andrew Wallace

by SmileBack
0 min read

In this episode of TubbTalk, Richard Tubb talks to Andrew Wallace, Managing Director and Chief Product Officer of SmileBack, customer survey and feedback tool.

Give it a listen to find out:

  • What is SmileBack and how do they help with MSP Customer Service?
  • How SmileBack Allows MSPs to Respond to Feedback?
  • How SmileBack Users Monitor MSP Customer Service Feedback During Lockdown?
  • What does NPS stand for in relationship to MSP Customer Service?

Check out the full interview on Tubblog.

Book your demo

Latest Articles

Hey there! Want to stay up to date? Leave us your email address

Stay on top of Customer Success Content

News and articles to help you build
customer loyalty.

    mailing list
    Want to stay up-to-date? Join our mailing list!