The news is in: SmileBack is among the top Enterprise Feedback Management companies in the world, according to G2 Crowd.
But how did we get here? What does it mean? And what can you do to make us even better?
Let’s find out.
What is G2 Crowd?
G2 Crowd is a platform collecting real-time and unbiased user reviews, aggregated to produce ratings of business software. Prospective companies make use of software ratings to decide which software gives the best return, helping them to find the best business solutions.
How is SmileBack doing?
Overall, SmileBack ranks 6th out of 212 enterprise feedback management software companies.
The G2 Crowd Grid® for Enterprise Feedback Management shows that SmileBack is strongly positioned in the high performers quadrant, ranking highly in customer satisfaction.
Reflections and next steps
We’re honored to rank this high in this category, and would like to thank all the G2 Crowd users who took the time to review us.
Ryan Grant Little, the Managing Director of SmileBack, said:
"Wow – this is awesome! I’m so pleased our users are going to G2 Crowd and giving us honest feedback. We do not take user feedback for granted, and will definitely take all of these reviews as we develop and improve our product.”