Katrin is a Jr. Growth Associate at SmileBack.
Huge thanks to everyone who joined us in our How to Use NPS to Improve Your Business webinar on January 19, 2021! We hope you enjoyed this event.
If you couldn’t join us live or want to watch and share the webinar recording, it is now available on our YouTube channel 📹
Along with MSP expert Richard Tubb, we discussed how Net Promoter Score can help your company protect and grow customer loyalty and answered many great questions from the audience.
Here are some links we shared during the webinar:
- Blog article on CSAT + NPS: Measuring customer satisfaction: Power of CSAT + NPS
- Our previous webinar: How to Leverage Feedback to Drive Growth
We are looking forward to seeing you at our future webinars. Stay tuned!
If you would like to book a follow-up call with our team for implementation support and further consultation, you can schedule it here.