On January 26, 2021, SmileBack had a chance to be a co-host at one of the webinars organized by Kaseya where Andrew Wallace of SmileBack and Amelia Paro of ID Agent provided an overview of how Managed Service Providers (MSPs) can:
- Effectively measure customer experience
- Derive insight from customer experience data
- Leverage customer experience data in order to increase client retention and identify growth opportunities
- Utilise an assortment of brandable, professional, and proven sales tools and marketing assets to create new opportunities, convert prospects into clients, and bring in new leads
- Realise ROI in 30 days or less
If you couldn’t attend the webinar, here is a small preview.
You can also watch the full version here.
If you would like to book a follow up call with our team for implementation support and further consultation, you can schedule it here.