Webinar: Delight your customers & improve customer retention with SmileBack & ID Agent

by SmileBack
1 min read

On January 26, 2021, SmileBack had a chance to be a co-host at one of the webinars organized by Kaseya where Andrew Wallace of SmileBack and Amelia Paro of ID Agent provided an overview of how Managed Service Providers (MSPs) can: 

  • Effectively measure customer experience 
  • Derive insight from customer experience data 
  • Leverage customer experience data in order to increase client retention and identify growth opportunities 
  • Utilise an assortment of brandable, professional, and proven sales tools and marketing assets to create new opportunities, convert prospects into clients, and bring in new leads 
  • Realise ROI in 30 days or less 

If you couldn’t attend the webinar, here is a small preview.



You can also watch the full version here.

If you would like to book a follow up call with our team for implementation support and further consultation, you can schedule it here.

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