Last Wednesday, SmileBack Managing Director Andrew Wallace was joined by Riccardo Cecchini of CloudRadial in a Live Webinar where they talked about how to collect more feedback from your customers and then turn it into actionable insights to improve your business.
They dug into the following topics:
🤩 How to use customer feedback to create a better overall client experience
🙋♀️ How to collect customer feedback at scale
🤖 How to turn customer feedback into an actionable plan
They also explored the integration between SmileBack and CloudRadial, and how users of the two products can supercharge their efforts around collecting, analyzing, and taking action on feedback.
Watch on Demand on our Youtube Channel 👇🏼
We are looking forward to seeing you at our future webinars. Stay tuned!
If you would like to book a follow-up call with our team for implementation support and further consultation, you could do so by clicking here.