Webinar with Domotz: Customer Loyalty 101

by SmileBack
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1 min read
Articles

On July 29th, together with Domotz CPO JB Fowler, we discussed Customer Loyalty 101, and provided an overview of the following topics:

🌟 Why customer loyalty is increasingly important to MSPs today
😍 Why customer experience is critical to building customer loyalty
😃 How customer feedback can ensure a good customer experience

We also got into specific tips and tactics around how to use customer feedback to build customer loyalty, focusing especially on Domotz expertise in network events, monitoring, and resolution.

And last but certainly not least, we launched a fun and interesting experiment/ contest!

You can Watch our Webinar on Demand here 👇🏼

We are looking forward to seeing you at our future webinars. Stay tuned!

If you would like to book a follow-up call with our team for implementation support and further consultation, you could do so by clicking here.

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